computer says no
customer support
direct response
cash on delivery
modal
fly by the seat of one's pants
screening
server push
look in on
reality check
personal service
ordinary course of business
quality control
pin down
facet
publish
order form
cold call
sign up
destiny
fate
self-serve
executive
market
mom test
solutionism
first-party
absorb
customer service
customership
consultative selling
kick the tires
make sure
take-up
seenzone
touchpoint
raise the flag and see who salutes
defaultism
client
order
leave someone on read
tender
market research
PR-friendly
e-contract
checkout
feedforward
drop ship
expecting
electronic data interchange
debenture
do exactly what it says on the tin
debenture bond
bespeak
sage
meet-and-greet
take inventory
nervous hit
unsecured bond
customercentric
correspondence
order up
take it or leave it
receptional
use case
user experience
personal shopping
bluetick
place an order
mystery guest
clienteling
presentity
weigh up
consider it done
strike a bargain
read receipt
product
fill in the blank
feel out
comparison-shop
configure
preconfigure
toe the line
punters
retail
taking
hard sell
dial-in
open-door policy
greylist
customer-to-customer
outguess
sniff test
shop around
halo effect
ordering
unfilled
equity
rounds
predictively

English words for 'Alluding to an attitude in customer service in which the default response is to check with information stored or generated electronically and then make decisions based on that, apparently without using common sense and without any desire to help the customer.'

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